Order Processing

  • Standard processing: 2-4 business days
  • Business days: Monday – Friday

Order Edits/Cancellations

You are only able to edit or cancel your order when the status is still displays “New” or “On Hold”. Once the order goes into processing you can no longer edit or cancel the order. If the order is processing and you need to make a change please contact us about your changes. We do our best to meet your request but once it starts processing we can’t guarantee that it can be edited or canceled.

What happens if an item isn’t in stock?

Notification
We will notify you via email that an item in one of your orders is out of stock.

Substitution
There are usually comparable substitute items for most of our products. At this point you can look through our product offerings and choose a similar item.

If there is not a suitable replacement item, or if you just don’t want to substitute, we can cancel the order for you. Unfortunately, we do not do back orders.